Understanding what your options are for home care funding is important, so we’ve provided information here for your convenience.

Attendance Allowance

  • Anyone aged 65 or over who needs help with their personal care, due to physical or mental disability, can apply to receive Attendance Allowance.
  • This is a tax-free Government benefit which is not means-tested.
  • The basic rate of Attendance Allowance (£54.45 a week) is given to over 65s who need frequent help or constant supervision during the day, or supervision at night.
  •  A higher rate of Attendance Allowance (£81.30 a week) is available to over 65s who need help and supervision throughout both the day and the night, or are living with a terminal illness.
  • People aged under 65 may be eligible for Personal Independence Payments instead. These payments range from £21.55 to £138.05 a week.
  • Follow this link to find out more or visit www.direct.gov.uk and search for Attendance Allowance.

Carers Allowance

  • If you are 16 or over and spend more than 35 hours a week caring for someone with disabilities, you may be eligible to receive Carers Allowance (£61.35 a week).
  • This taxable benefit is not available to people who are in full-time education, receive certain other benefits, or earn more than £102 a week after certain deductions.
  • Follow this link to find out more or visit www.direct.gov.uk and search for Carers Allowance.

Social Services Funding

  • Social Services Funding comes into effect if the person needing care has less than £23,250 in savings
  • If this is the case, the first step is to ask your local Adult Social Services department to arrange a Community Care Assessment.
  •  If the person in question is deemed eligible to receive council-supported care services, the local authority will decide a budget based upon their care needs.
  • The maximum hourly rate for home care services varies from one authority to another. It is unlikely to cover the full hourly cost of a quality home care service such as Right at Home.
  •  However, as a result of a Government initiative to give individuals greater choice, you are now able to take control of your budget and top-up the hourly cost of receiving care from an agency of your choice. This route is called Direct Payments and is designed to allow people greater control and choice over the care services they receive.To find out more about Direct Payments follow this link or visit www.nhs.uk/CarersDirect.

There are many different ways that our clients pay for their support.

Depending on your circumstances, you may benefit from Local Authority funding or you may need, or wish to pay for the care and support yourself.

A lot of our clients both receive local authority funded support and ‘top up’ the support they receive by paying for the little extra things themselves that their Local Authority does not provide. We find that these extra things can greatly enhance quality of life.

Many families wish to spread the cost among the family family members. Where this is the case, we are able to ‘split the bill’ between family members to make things easier.

Some of our privately paying customers who are over 65, claim Attendance Allowance which is non-means tested and can be used to pay for home care.

We can offer guidance about your funding options as well as local funding information about your Local Authority.

Direct Payments provide you with more flexibility in the way you receive your care.

By receiving payments to select your own care and support, rather than receiving support directly from social services, you’re given greater choice. You decide who supports you, what time and how you’re supported.

You can use your Direct Payments for whatever help you need, whether it’s socialising, help in your home, or both. Your care and support plan aims to help you to achieve personal goals as well as look after your basic support needs.

If you need to know more about Direct Payments, how to get assessed for qualification, or what you are allowed to spend it on, visit the NHS Choices website.

How do savings affect charges?

  • A person with savings over £23,250 will not receive any financial help.
  • For a person with savings between £14,250 and £23,250, £1 income for every £250 between these amounts is assumed.
  • Mortgage, rent, savings, expense due to disability etc. are all taken into consideration.
  • The amount left is their ‘available income’ and the person can be asked to contribute 65% of this towards the cost of their care.

Personal Health Budgets

  • Personal health budgets are funded by the NHS and can be used to implement a care and support plan that is agreed between the individual and their local NHS teams.
  • They are an optional way of achieving your health and well-being goals that give greater control over decision-making.
  • Once a care and support plan has been agreed, the individual can either manage their budget themselves or they can opt for the NHS team or a third party to manage it for them.
  • If managing their own budget, they will receive Direct Payments to spend on healthcare services they have chosen and arranged themselves. Alternatively, the NHS team or a third party will support them to identify the services they need, then arrange and pay for them on their behalf.
  • Personal health budgets are fully funded by the NHS and cannot be ‘topped up’.

Direct Debit

  • If you are currently not paying by direct debit and would like to do so, please contact us and we will be happy to send you one out.

Card payment

  • If for any reason your direct debit has not gone through or in certain circumstances, we can accept a card payment. You can give us a call to pay by card.
  • If possible, when you call please provide us with your Classique Care Reference number, this will make the process quicker.
  • Your Classique Care reference number can be found on your invoice.
  • We accept all major cards

Bank transfer

  • If you can do a bank transfer directly from your bank to ours, please give us a call at to arrange.


  • We do not accept payments by cheque.


  • Unfortunately we do not accept cash payments; please do not send cash or pay it to any of our care givers.

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